Are you an enthusiastic communicator with a knack for problem-solving? Do you thrive in dynamic environments and enjoy providing top-notch service to customers? If so, we want you on our team!

Responsibilities:

• Customer service to both active and potential customers
• Handle incomeing calls, chats and emails related to:
  • Payments
  • Invoices and reminders
  • Plan or contract changes
  • Complains
  • Retention, etc.

Requirements:

• Secondary school or higher education level required
• Strong communication skills in Dutch and English both written and spoken
• Experience in customer service roles within contact center environment for at least 6 months
• Good computer skills
• Ability to communicate professionally, enthusiastically
• Solution-oriented.
• Quick learner with the capacity to process information efficiently.
• Independent worker who enjoys challenges and maintains focus on customer satisfaction.

What is on Offer:

• A rewarding experience abroad that will enhance your professional and personal growth.
• Flexible work arrangements, with the option to work partially from home and partially in the office (after KPI’s are met)
• Comprehensive, paid training and ongoing support from your trainer and team leader.
• Friendly and supportive work environment, with opportunities for team bonding through social events.
• Long-term employment with stimulating challenges.
• Competitive salary
• Additional benefits including a fixed project bonus, performance bonus, and private health insurance.